Privacy Policy
Last updated: [Insert date]
1. Who this policy covers
This policy explains how Sellify360 LLC ("we," "us," "our") collects, uses, and protects information when you visit our website, contact us, or engage us for services. It applies to prospective clients, active clients, and visitors to this site.
2. Information we collect
- Contact details you submit through our forms — name, company, email, phone number, and message content.
- Information shared during onboarding, such as business details, tools used, and operational requirements.
- Client data we access while delivering services (e.g. CRM records, order data, call recordings) — handled under the terms of your service agreement and NDA, not for our own use.
- Standard technical data collected by most websites, such as browser type and pages visited, for basic analytics.
3. How we use information
- To respond to inquiries and scope proposals.
- To deliver the services outlined in your agreement with us.
- To improve our website and services.
- To meet legal or contractual obligations.
We do not sell personal information to third parties.
4. How information is shared
We share information only with team members directly involved in delivering your service, and with tools or subprocessors necessary to do so (e.g. CRM, helpdesk, or dispatch software you authorize us to use). We do not share client data with other clients or unrelated third parties.
5. Confidentiality & NDA
Every client engagement begins with a signed non-disclosure agreement (NDA) before any account access is granted. Within that framework:
- Access to your systems and data is limited to team members whose role requires it.
- Access credentials are reviewed regularly and revoked immediately at the end of an engagement.
- Client data is not used for any purpose outside the scope of the agreed service.
- Team members are bound by confidentiality obligations that survive the end of an engagement.
6. Data retention
We retain information for as long as needed to deliver services and meet legal obligations, and delete or return client data at the end of an engagement in line with your service agreement.
7. Cookies & analytics
This website may use basic cookies or analytics tools to understand traffic and improve the site. You can control cookies through your browser settings.
8. Your rights
Depending on where you're located, you may have rights to access, correct, or request deletion of your personal information. Contact us using the details below to make a request.
9. Contact us
Questions about this policy or how your data is handled can be sent to contact@sellify360.com.